How can we help you?
Shipping & Delivery
Which cargo company do we work with?

The orders you place on our online store are delivered to you with Fedex Cargo assurance.
Are orders shipped abroad or to the TRNC?

Yes, we ship abroad.
Are deliveries made on public holidays?

Fedex Cargo does not deliver on public holidays.
Can you ship with a cargo company other than Fedex Cargo?

We work with Fedex Cargo, no shipping is done with any other cargo company.
Where are my products shipped from?

The products you have purchased from the By Eda Uzunlar virtual store are shipped from our logistics warehouse in Istanbul, Türkiye.
How can I find out if my order has been shipped?

You can find out when your order has been shipped by checking it in the My Account/My Orders section.
I cannot reach Fedex Cargo branches, what should I do?

For Fedex Cargo problems, you can get detailed information from By Eda Uzunlar Whatsapp Customer Services +90 531 490 32 56.
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